Please select the type of help you are looking for:
- How do I create an online account?
On the homepage of the Fusion Flowers magazine Website, go to the ?Member Login? box and click on the ?Register? link. You will be asked to provide your name and a password plus address details. You can also register for our Newsletter and Special Offers. Click on ?Send Registration? when you have entered all relative information. Once registration is complete you will be sent an email. This completes the registration process. If you do not find the email check your SPAM file.
100,00% of 1 voters found this FAQ useful, I found this FAQ
useful 
not useful - How do I login?
Once you have completed your online registration, you can login to the website. Do so by entering your username and password into the fields in the ?Member Login? box on the Fusion Flowers magazine homepage of the Website. Now click ?Login?.
For details of how to register, see FAQ ?How do I create an online account??
0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - How do I subscribe to Fusion Flowers magazine?
Go to the ?Click here to Subscribe Now? icon on the right hand side of the Fusion Flowers magazine homepage which shows the front cover of the magazine. This will take you to the first stage of the subscription process where you can select how many years you wish to subscribe and where in the world you want your magazines to be delivered to. You can then click on the ?Buy Now? icon and proceed through our online order form. Choose a 2 year subscription for a 10% saving.
0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - Which issue of the magazine will my new subscription start with?
New subscriptions to Fusion Flowers magazine commence with the current issue. If you would like your subscription to commence with an alternate issue then please state this in the ?Special Instructions? box of the online subscription form during the checkout process.
It is not a problem for us to back date subscriptions.
0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - I am already a subscriber to Fusion Flowers Magazine, how do I renew my current subscription?
To re-subscribe simply go to the ?Click here to Subscribe Now? icon on the right hand side of the Fusion Flowers magazine homepage which shows the front cover of the magazine. This will take you to the first stage of the subscription process where you can select how many years you wish to re-subscribe for and where in the world you want your magazines to be delivered to. You can then click on the ?Buy Now? icon and proceed through our online order form.
You can advise us of a re-subscription by using the ?Special Instructions? box.
0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - How do I purchase a gift subscription?
It?s easy to purchase a gift subscription. Go to the ?Click here to Subscribe Now? icon on the right hand side of the Fusion Flowers magazine homepage which shows the front cover of the magazine. This will take you to the first stage of the subscription process where you can select how many years you wish to purchase a subscription for and where in the world you want the magazines to be delivered to. You can then click on the ?Buy Now? icon and proceed through our online order form.
Please enter the recipient?s name and address in the ?Special Instructions? box during the checkout process.
The recipient?s first issue of the magazine can be sent out including a gift card including your desired message if you wish. Please enter your message in the ?Special Instructions? box.
100,00% of 1 voters found this FAQ useful, I found this FAQ useful not useful - I want my subscription to start with a specific issue, how do i ensure this happens?
Please note which issue you would like your subscription to start with in the ?Special Instructions? box of the online subscription form during the checkout process.
0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - What do I do if I forget my password?
If you forget your password, click on the ?Lost password? link in the ?Member Login? box. Enter your username and email address and a new password will be automatically emailed to you.
0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - What do I do if I forget my username
If you forget your username you can email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it to request that your username and password be reset.
100,00% of 1 voters found this FAQ useful, I found this FAQ useful not useful - How do I change my username/ password or edite my profile?
If you want to make any changes to your profile, you can do so by clicking on the image that appears under your name in the ?Member Login? box.
100,00% of 1 voters found this FAQ useful, I found this FAQ useful not useful - How do I place a Marketplace order online?
If you decide you want to purchase an item click on the ?Marketplace? link from the Fusion Flowers magazine homepage and this will take you to the shop area where you can visit the different areas which includes books, accessories etc. Once you decide on a product click the ?Buy Now? icon next to the product. This will take you to your ?Cart?. You will then have the option to ?Continue Shopping? or proceed to the ?Marketplace Secure Checkout?.
When you click on ?Marketplace Secure Checkout? existing members can enter their login details and click ?Login? to proceed to the next stage of the online order form. Now complete the order form as necessary.
New customers who have not yet registered with our website will have to create an account at this stage. You will be asked to provide your ?bill to? information. Click on ?Send Registration? when you have entered all relative information. Once registration is complete you will be sent an email. This completes the registration process. If you do not find the email check your SPAM file.
When you have completed your order you must ensure that you click ?Confirm Order? to go to the ?Marketplace Secure Checkout? to finalise payment details. Goods cannot be sent to you unless this stage is fully completed.
0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - I have placed an order in Marketplace but I am unable to proceed to the Secure Trading Payment Pages, what should I do?
It would seem that you are having trouble accessing our secure server. In order to check that your computer is able to connect to our server you can click on the following URL:
http://www.verisign.com/advisor/check.html
0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - Is it safe to make a payment online?
Yes, our website uses a secure checkout facility so you can be confident that your online payment is secure. We use Secure Trading who are one of the biggest names in eCommerce and give the highest level of protection to our customers.
0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - What other forms of online payment security do you have?
Verified by VISA/MasterCard SecureCode/NatWest Secure, along with similar programs for all other major credit card providers, has been available for some time as an option for both customers and suppliers. Each credit card provider has chosen its own timetable for making the program mandatory and for this reason we recommend you review the sites below.
These programs are simply an extension of the “Chip and Pin” measures to protect against fraud; an unfortunate but unavoidable modern-day problem. The information you enter to register – as well as all your other credit card information – is never seen by us as a supplier or even by our payment processor, it is dealt with directly by the bank involved. Once registered, you can use the same password for any online purchase.
We constantly strive to make the buying experience with Fusion Flowers magazine as smooth and easy as possible, we carefully considered the benefits to both our customers and ourselves before accepting the recommendation of our credit card processing company to adopt these Secure programs. Your credit card number and even the authorisation code can potentially be copied any time you physically hand over the card to make a purchase – your PIN and Secure program password cannot.
For more information on Verified by VISA, please click here.
For more information on MasterCard SecureCode, please click here.
For more direct information on NatWest Secure, please click here.
0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - Can I place a Marketplace order over the telephone?
Yes, if you would prefer to place an order over the telephone then you can call our office on +44 (0)1786 870204.
0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - How long will it take for my Marketplace order to arrive?
Accessories and books that are in stock will normally be processed within 7 ? 10 working days but allow up to 28 days for any items that are not in stock.
100,00% of 1 voters found this FAQ useful, I found this FAQ useful not useful - How do I purchase Back Issues of Fusion Flowers magazine?
You can purchase Back Issues of Fusion Flowers magazine via our Marketplace. From the Fusion Flowers magazine homepage click on the ?Marketplace? icon and then scroll down and click on ?Magazines?. Now you can click on ?Back Issues?. All the Back Issues we have available for purchase are contained in this area.
For details about placing a Marketplace order, see FAQ ?How do I place a Marketplace order online??
0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - How do I subscribe to the FREE Newsletter?
On the right hand side on the Fusion Flowers magazine homepage there is a box entitled ?News/ Offers?. In order to subscribe, enter your name and your email address. Next select whether you would like to receive emails in HTML or text format. Now choose which mailing list you would like to join and click ?Submit?.
100,00% of 1 voters found this FAQ useful, I found this FAQ useful not useful - What is the difference between HTML and text emails?
Email can be sent in either plain text or HTML format. HTML formatted emails can include pictures and hyperlinks whereas plain text emails will only include the text from the email.
Our Newsletters do contain pictures and hyperlinks so it is best to view them in HTML format. If you are using an older computer or an e-mail program that does not support HTML it is best that you subscribe to the text version of our Newsletter.
100,00% of 3 voters found this FAQ useful, I found this FAQ useful not useful - How do I unsubscribe from the Newsletter?
To unsubscribe, enter your name and password and choose the mailing lists you would like to unsubscribe from in the ?News/ Offers? box on the Fusion Flowers magazine homepage. In the ?I want to:? section, select ?unsubscribe? from the drop down menu. Now click ?unsubscribe?.
0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - I am a VAT registered business - how do I get a receipt?
Please advise at the time of placing your order if you require a receipt for business purposes in the ?Special Instructions? box at the checkout process. Please be aware that magazines and books are zero VAT rated. If you forget when you place the order just give us a call +44 (0)1786 870204.
0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - I am an overseas customer, how do I work out the price of my order in my local currency?
In 'Marketplace' there is a box showing the most frequently used currencies to give a guide. We suggest that you visit xe.com to check for all other currencies.
0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - I have some information which would be of interest to Fusion Flowers magazine readers, what do I do to communicate this?
Contact the office on +44 (0)1786 870204 or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it with your details and we will endeavour to place this in the 'News' section of the website.
0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - I am a member of a college and want to advertise courses, special events tec, what do I do?
Contact the office on +44 (0)1786 870204 or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it with your details and we will endeavour to place this in our 'News' section of the website.
We offer a free service to registered users and you have the ability to write your own advert by clicking on the ?write ad? in the ?Classified? section of our website. You should complete your details where necessary and then choose your category and the appropriate heading i.e. notices/ announcements then complete your advert in the text box and save your ad. We will require to view all adverts prior to posting on our website to ensure content is appropriate.
0% of 0 voters found this FAQ useful, I found this FAQ useful not useful
